Associate Manager Project – ZALORA SOUTH EAST ASIA PTE LTD

About the role:

As Customer Success agent, you’ll be part of our revenue generating activity, specifically enhancing the use of our features by majoopreneurs. You’ll main responsibility is to convince majoopreneurs to maximize their utility of our products. To succeed, you’ll have to utilize your expertise in salesmanship through upstanding communication and product knowledge.

What you will do :

Responsible to achieve daily target set by management by initiating sales with potential customers over the phone

Maintain high customer satisfaction by listening to the customers’ needs to generate repeated sales and sustainable stickiness

Communicate customer experience and feedback to product and related team in the mean to improve product quality

Report daily activity to direct superior

What you will need :

At least 1 year experience in Sales or Call Center, (experience as telesales will be preferred)

Profound orientation both to customer and to target

Eloquent communication skill

High willingness to learn in a fast-paced environment