Customer Care Executive (HR)

Job Vacancies Posisi Customer Care Executive (HR) at Manpower Staffing Services (S) Pte Ltd – Head Office

JOB VACANCY DESCRIPTION

This role is responsible for delivering customised workforce management solutions; helping our clients to manage their contingent and project-based spend productively. The workforce management solutions fully leverage on the Group’s suite of solutions where we source, assess, develop and manage the talents that enables clients to win.

The role will ensure that contractual compliance is delivered to our clients along with effective service delivery, while driving continual improvement of processes and procedures.

Job Description

Administration Support

• Prepare contracts and agreements for Client or Vendor as required
• Facilitate change management such as amendment to agreements, system configuration updates, SOP reviews, etc.
• Work with vendors to ensure contingent workforce is managed in compliance with clients’ service level
• Ensure compliance with local legislation is administered
• Preparation of ad hoc reports as required

Vendors Management

• Coordinate with the vendors on contingent workforce onboarding, contract renewal and offboard work
• Advise vendors on clients’ benefits policies and procedures
• Ensure appropriate practices are adhered to in relation to contingent workforce performance management and counselling procedure
• Update vendors in relation to changes in policies or processes as and when necessary

Client Management

• Triggering renewals with the clients
• Advising clients on HR policies and practices as and when necessary

Core Competencies

• Well organized; handle day-to-day operations which involve interactions with internal stakeholders and clients, able to deliver historical information (if needed) in a timely manner
• Maintain winning relationships; understand cultural differences and modifies style effectively
• Reliable; exercise discretion as the role often deals with confidential information
• Meticulous; paying attention to details for either repetitive, detailed tasks and projects
• Ability to work in fast-paced and dynamic environment with adaptiveness and flexibility
• Possess strong communication skills

Training will be provided to qualified individuals who possess the key attributes but may not have the full relevant experience.

We regret that only shortlisted candidates will be notified.

Equal Opportunity

Manpower operates an equal opportunities policy, which means we will not discriminate, directly or indirectly, against people on the grounds of their race, ethnicity, national origin, religion, cultural background, gender, age, disability, caste, marital status, union membership, political affiliation, pregnancy, health, sexual orientation and gender identity. Manpower will not discriminate in advertising, when selecting, offering training or providing benefits or services. Every vacancy will be open equally to those who have the required skills and qualifications.

Informasi Tambahan Lowongan Kerja Additional Information Of Job Vacancy

Job Level : Entry Level
Qualification: Admin/Human Resources, Clerical/Administrative Support
Work Experience: 1 year
Type of Work : Full-Time
Specialize the Job : Admin/Human Resources, Clerical/Administrative Support / 502, 133

Employer Company Information, Manpower Staffing Services (S) Pte Ltd – Head Office

ManpowerGroup Singapore is part of ManpowerGroup, the world leader in innovative workforce solutions, which creates and delivers high-impact solutions that enable clients to achieve their business goals and enhance their competitiveness. We are the global leader in contingent and permanent recruitment workforce solutions. 

In Singapore, ManpowerGroup has provided organizations with a continuum of staffing solutions from the incidental to the strategic since 1995, working with businesses to help them win. In the Human Age, where talent has replaced access to capital as the key competitive differentiator, ManpowerGroup Singapore leverages its trusted brand to develop a deep talent pool, providing clients with access to the people they need, fast. Manpower Singapore creates powerful connections between organizations and the talent they need to enhance their competitiveness and unleash their workforce potential. By creating these powerful connections, we help everybody achieve more than they imagined, and power the world of work.

See what is humanly possible at manpower.com.sg

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup’s Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy 

Additional Company Information Manpower Staffing Services (S) Pte Ltd – Head Office

Company Size : 51 – 200 Employees
Aplication Processing Time :
Industri : Human Resources Management / Consulting
Benefit and Other : Dental, Medical, Regular hours, Mondays – Fridays, Business (e.g. Shirts), Flexi benefits
Location: Central – Others
Lamar Sekarang!
 

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