Customer Service Representative – Baker Hughes

SF Group is a full service agency backed by various big-name and multinational brands. We work with passion and unlimited creativity to deliver golden creative works worth our pride.

We are a start-up E-commerce company registered in the US and have been established since 2015. Although we are the US registered, we have several base-camps in several countries, such as Indonesia, Philippine, Taiwan, and China. Our product is mainly about housewares, from the kitchen, bedroom, bathroom, Pet-related products, and other daily use. We sell those products mostly through Amazon US and Canada. We also have several products of our own that we sell in Amazon too, from electric toothbrushes to bubble makers for children toys.

Our company’s culture is about working with style, meaning we have flexible working time but are still responsible for the task given. We are currently want to expand our influence in Indonesia and need people who could help us with the expansion.

We are currently offering creative talent with stellar performance and academic background an opportunity at SF Group. This is a great opportunity for someone who have passion in Ecommerce Digital world and wants to be SUCCESS either on professional career or an entrepreneur.

This position is available for full timer, and internship and/or Fresh graduate. For internship we welcome you for 6 month of internship and junior position upon finishing the internship position. In case that you don’t have any experience we will give you in training position to make sure you can do the job well and able to have promotion as soon as possible to junior or even senior level.

What You’ll Need

– Ability to understand the entire brand management process and lead a campaign from start to finish.
– Excellent project management skills for prioritizing multiple projects at one time that may be at different stages of execution and development.
– Ability to work collaboratively with Insight & Research teams while applying the results of research to marketing campaigns.
– A good sense of storytelling and an ability to write a compelling brief (which may also include writing inspiring briefs).
– Ability to communicate effectively, work with great accuracy and pay attention to detail.

Responsibilities

– Build narrative, strategy, and messages around the product’s target market, values, and mission.
– Develop a creative concept from inception to implementation for multiple projects/campaigns.
– Create brand essence which aligns with product positioning, benefit, consumer base, and target audience.
– Communicate through content on digital platforms up to the creation of product content.
– Collaborate with the creative team and the design team, synergize the marketing expertise and business understanding that will help promote the brand.
– Build strong relationships within own-team, cross-functional, and external stakeholders, and manage multiple projects.

Qualifications

– Minimum of a Bachelor’s Degree from a reputable university
– Excellent communication, stakeholder management, and problem-solving skills
– Strong drive to make things happen and influence others
– Growth mindset to always go the extra miles in learning and upgrading yourself
– Ability to be agile and flexible in adapting in a dynamic environment

APPLY NOW and join our diverse and dynamic global team! Selected candidates will be notified via e-mail only.

Send us your current CV in English, any supporting documents (Education certificates, English test certificate, references, and/or portfolios that address your skills),

For more information and questions, don’t hesitate to reach us!

• Instagram: sfbasecamp
• linkedin: https://www.linkedin.com/company/1348511
• Tiktok: SFBasecamp

Job Types: Full-time, Contract, Fresh graduate

Salary: Rp2,000,000 – Rp4,000,000 per month