Loker Lowongan Kerja Manager Social Media Management di PT HM Sampoerna Tbk.
Manager Social Media Management We are looking for a qualified Manager Social Media Management to join our Digital team. The role sits within the Digital team and you will be working very closely with the local Digital team (including Digital Media, Content Management), Corporate Affairs and OC. You will be responsible to manage branded and corporate Social Media accounts, proactively engage with and build communities to establish awareness, credibility and loyalty, and drive advocacy. Key duties â€¢ Adapt guidelines, talking points and tone of voice for consumer interactions on brand and corporate Social Media channels â€¢ Grow Social Media community and manage both brand and corporate accounts â€¢ Manage and address inbound messages, comments and requests and scan for and escalate potentially adverse situations â€¢ Create Social Media content calendar for both brand and corporate accounts in alignment with OC Content and local Digital Media, Corporate Affairs and Corporate Communication Team â€¢ Manage local evergreen content production and adapt global content for brand Social Media channels â€¢ Identify, engage with and track performance of influencers and corporate influencers based on insights from Data Analysis role â€¢ Set up advocacy programs and campaigns and Identify, assess and monitor existing and potential advocates â€¢ Screen for user-generated content and earned corporate media for potential amplification, and tag & store digital assets and make them accessible in the DAM â€¢ Manage Corporate Communications agency to adapt and develop communications (e.g., press releases) for local market â€¢ Manage review, modification and approval process for corporate communications â€¢ Assess and improve effectiveness and efficiency of Social Media channels â€¢ Oversee monitoring of conversations on Social Media relating to Sampoerna & PMI and enrich consumer profiles in database based on interactions on Social â€¢ Keep updated on industry trends, public perception and regulatory landscape Skills and competencies â€¢ University degree in (Online) Marketing, Communications, Public Relations, Journalism or related field â€¢ Proven experience in Community Management or Public Relation, ideally within a large corporate â€¢ Deep understanding of market respective culture, communities (incl. online influencers), behaviors and regulatory landscape â€¢ Deep understanding of Social Media trends, technologies and best practices â€¢ Exceptional oral and written communication skills with creative flair to develop engaging content and manage branded accounts â€¢ â€˜People personâ€™, service oriented and strong networker â€¢ Team player experienced in developing and maintaining strong relationships with internal and external stakeholders â€¢ Strong analytical and strategic thinking skills â€¢ Great eye for detail FIND A NEW PATH Our company offers you a fresh perspective. Here, you will never stop exploring and discovering new insights. We take on-the-job learning to another level, giving you every opportunity to develop your career and reach your full personal potential. This position will advance your experience with innovative technologies, services, and processes. Backed by a competitive salary and compensation package, you will work in a professional setting with clients and team members from all parts of the world. JOIN A GLOBAL MARKET LEADER Sampoerna is one of the leading tobacco companies in Indonesia. We are an affiliate of Phillip Morris International (â€œPMIâ€). PMI is the leading international tobacco company, with seven of the worldâ€™s top 15 brands, including the number one cigarette brand worldwide. PMI is an Equal Opportunity Employer, for more information, see www.pmi.com. Sampoerna and its subsidiaries employed approximately 29.600 DIVERSITY & INCLUSION We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, gender, sexual orientation, age, marital status Are you up to the challenge? What are you waiting for? Apply today!
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