Operation Specialist – Flokq

Info loker Operation Specialist – Flokq – Flokq

About Flokq

Flokq started with an idea to make people feel at home in a city with overwhelming opportunities, ever-reducing space, and increasing isolation.

We began our journey with a three-pronged approach – affordable and convenient housing, ability to connect with like-minded people and fixing a city’s housing problems.

Having to deposit thousands of dollars just to live in a house for a few months did not seem fair to us nor did the ineluctable need for connecting with others like us.

So we decided to Flokq these problems away and hit the road to snap the stereotypes of shared living.

We, at Flokq, are advocates of simple solutions. Our aim is to provide beautiful yet affordable homes to city dwellers. We offer our members the opportunity to become a part of something bigger than themselves, something that makes us who we are – our community, our flock.

It’s an exciting growth phase for Flokq and never a greater time to join us. We are looking for people who have a similar vision to reinvent urban living, contribute through great ideas and activate them in meaningful ways.

Flokq is backed by notable serial entrepreneurs.

Job Overview

Flokq is looking for a professional Operations Specialist to coordinate and oversee Flokq’s organization’s operations.

The specific duties of an Operations Specialist include setting up processes and operations strategy, optimizing performance, procuring material and resources, and securing compliance.

You should be ready to assist, and mentor your team members as well as oversee the operations


Manage and assign roles and responsibilities across the the Operations teams.

Make prioritization of daily issues and effectively delegate responsibilities to make sure deadlines and completion are met.

Anticipate and periodically plan individual team’s works.

Assist and mentor new team members.

Develop and oversee all Preventative Maintenance Programs.

Identify and test new suppliers, and negotiate new or maintain facilities service contracts such as Housekeeping and Maintenance.

Be the first point of escalation for large operational emergencies. Act as the bridge between the Community Team and Operations, as well as the Landlord and Building Management Office for any escalated issues.

Oversee and approve maintenance-related procurement requests.

Solve maintenance requests submitted via ticketing system.

Identify better efficiencies with existing processes to help optimize labour time / cost ratio.

Follow-up and control department budget and spending.

Project-manage portfolio large-scale maintenance projects.

Ensuring compliance of local Fire & Life Safety.

Help implement a quality control process in order to improve Member satisfaction.

Review the ticketing system’s data reports weekly.


Min. 2-3 years experience in asset management, hospitality, construction and / or related industry.

Strong project management, organization, and written skills.

Comfortable in a multi-cultural and fast-paced environment, hands-on and detail-oriented.

Excellent communication skills and ability to work with management within cross-functional teams.

Must speak, read and write English and Indonesian fluently!

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alamat Flokq.

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