Rooms Reservations Executive

Job Vacancies Posisi Rooms Reservations Executive at Shangri-La Singapore

JOB VACANCY DESCRIPTION

We are currently seeking a dynamic and enthusiastic Rooms Reservations Executive to join our team. If you have a passion for delivering top-notch service and enjoy working in a fast-paced environment, we invite you to apply.

As a Rooms Reservations Executive, you will be a key point of contact for guests looking to book accommodations at our establishment. You will play a crucial role in ensuring guests have a seamless and enjoyable booking experience.

Key Responsibilities:

• Handling reservations inquiries via phone, email, and online platforms.
• Providing information about room availability, rates, and packages to potential guests.
• Assisting guests in making reservations, modifications, or cancellations.
• Ensuring accurate and timely entry of reservation data into the booking system.
• Collaborating with other departments to fulfill guest requests and preferences.
• Managing special requests and room allocations.
• Resolving any booking issues or discrepancies in a professional manner.
• Maintaining a deep knowledge of our property’s offerings and promotions.
• Upholding company policies and procedures related to reservations.
• Contributing to the achievement of sales targets and revenue goals.
• Providing excellent customer service to enhance guest satisfaction.

Qualifications:

• Previous experience in a similar role within the hospitality industry is preferred.
• Strong communication skills, both verbal and written.
• Exceptional customer service and interpersonal skills.
• Proficiency in using reservation management software.
• Detail-oriented with excellent organizational abilities.
• Ability to work independently and as part of a team.
• Familiarity with hotel operations and room categories is a plus.

Join our team at Shangri-La Singapore and be part of a dedicated group committed to delivering moments of joy and hospitality. To apply, please submit your resume and a cover letter showcasing your relevant experience and your enthusiasm for the Rooms Reservations Executive role.

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Informasi Tambahan Lowongan Kerja Additional Information Of Job Vacancy

Job Level : Senior Executive
Qualification: Hotel/Restaurant, Hotel/Tourism
Work Experience: 2 years
Type of Work : Full-Time
Specialize the Job : Hotel/Restaurant, Hotel/Tourism / 506, 114

Employer Company Information, Shangri-La Singapore

Shangri-La Hotels and Resorts is a global leader in luxury hospitality with unique Asian heritage. Headquartered in Hong Kong, we have over 100 hotels and resorts under four brands nested in key cities and beautiful beachfront locations globally. We are expanding rapidly with a strong development pipeline throughout Asia, the Middle East, Europe and Africa. Regarded as one of the world’s finest hotel ownership and management companies, Shangri-La is dedicated to delight guests around the world with legendary service, finely tuned from over 45 years of hospitality from the heart. We have an affinity with Asian travelers and we offer them a gateway to the rest of the world, positioning us a leading brand in luxury hospitality.

Additional Company Information Shangri-La Singapore

Company Size : 501 – 1000 Employees
Aplication Processing Time : 15 days
Industri : Hotel / Hospitality
Benefit and Other : Dental, Education support, Miscellaneous allowance, Medical, Sports (e.g. Gym), Parking, Vision, Formal (e.g. Shirts + Ties), Shuttle Bus, Regular hours, Mondays-Fridays or Shift Required (depending on nature of work)
Location: Newton
Lamar Sekarang!
 

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