Senior Java Developer – Verint Systems Inc. – Jakarta
Senior Java Developer – Jakarta – Indeed.com
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Role Purpose
Collaborate with support team across the globe to formulate solution to complex production incidents and service calls
Pick-up support calls during office hours, escalate to corresponding teams when necessary
Provide first class support within SLA to the whole customer base
Proactively monitor, follow-up, and update support tickets
Validate bug fixes before they are made available to customers
Take part in product QA by defining and executing test scenario and test case to ensure all software requirements are fulfilled
Performing all applicable testing types (user interface testing, functionality testing, performance testing, regression testing, unit testing, system testing, integration testing, etc.)
Develop and maintain professional relationship, both internally and externally, including occasional needs to communicate in English with customers
Job Requirement:
Strong written and verbal communication skills in English is a must
1+ years of experiences in JAVA EE
1+ years of experience in MS SQL Server or Oracle database
1+ years of experience in application support
Working knowledge of automation test scripting will be advantageous
Familiarity or experience working with HTML, CSS & JavaScript
Experience working with application/web server such as Apache, Tomcat, Weblogic, and Websphere will be advantageous
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