Software Engineer Web Platform – Surabaya (Open For Fresh Graduates) – Tokopedia

WHO WE ARE

SUEZ Water Technologies & Solutions looks for innovation everywhere. For more than 100 years, SUEZ has been at the forefront of innovation, from the SUEZ Canal to addressing water scarcity. Finding solutions to the world’s biggest problems has never been more important than right now.

WHAT YOU WILL BE DOING

The Technical Services Engineer provides direction and assistance to work group in order to meet assigned objectives. In this role you will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate troubleshooting action or short-term planning and plan for long term preventive action.

• Provide SERVICE EXCELLENCE, general technical direction and assistance to the customer in the operation, maintenance, repair, logistic support, stock inventory, and installation of SWTS products
• Provide on-site interpretation of data and technical instruction
• Provide Technical Sales and Account/Sales Manager with complete and prompt information regarding status of programs, customer problems, failures, trends, and climate
• Provide technical assistance through on-site guidance and training in proper operation, maintenance, and troubleshooting of assigned programs and ground support equipment, including the use and proper interpretation of data and technical instructions
• Provide communication to Product Support and Field Service regarding all program activities and problems through regular, timely reports
• Reporting includes obtaining, interpreting, and communicating significant market intelligence and sales opportunities for both assigned programs and support
• Assist customer in scheduling maintenance and workload
• Assure that equipment and parts meet established schedules
• Review reported malfunctions and identify / analyze any undesirable trends
• Make recommendations on findings
• Review effectiveness of maintenance actions in order to identify training needs
• Anticipate requirements beyond those that immediately affect the program and assist in implementing actions to satisfy those requirements

WHO WE ARE LOOKING FOR

• Bachelor’s degree from an accredited university or college
• At least 2 years of experience in a field service or maintenance position for water & process treatment field).
• Ability and willingness to travel within territory.
• Willing and ability to reside in Banten Area (Cilegon & Merak) geography.

Desired Characteristics:

• Bachelor’s degree in Engineering is preferred (Chemical, Industrial, Environmental or Mechanical).
• Strong oral and written communication skills
• Strong interpersonal and leadership skills
• Proven analytical and quality improvement ability
• Able to interface at all levels of the organization both internally and externally

Compensation: Annual 0.00 – 0.00 IDR

Is relocation for this position offered:

Number of Job Openings: 0

Company Grade/Band:

Water Technologies and Solutions (WTS) offers a great work environment, professional development, challenging careers, and competitive compensation.

WTS is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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BU: WTS