Sr Endpoint Engineer (Windows)

Informasi Sr Endpoint Engineer (Windows)

Lowongan Kerja Posisi Sr Endpoint Engineer (Windows) di DEXCOM (MALAYSIA) SDN. BHD.

DESKRIPSI LOWONGAN KERJA

Position Summary

Evaluates, recommends, implements, and supports the systems that enable the Desktop Systems team to deploy computer systems, deploy and patch applications, Operating System patching, as well as end-point security. Handles escalations of technical issues from the IT Service Desk and Desktop Systems teams. Installs, configures, and troubleshoots desktop systems, workstations, laptops, mobile devices, printers and copiers in a heterogeneous environment.

Essential Duties and Responsibilities

Solid understanding of MECM/CMG and Intune Device Management
Maintain an elevated level of knowledge and expertise in core enterprise environments: MECM/CMG, Windows Updates
Ensure a standard up to date desktop image
Lead the Lifecyle Management of Endpoint devices, including refresh, upgrades and evaluating new hardware models
Ensure all Security and Driver updates are consistently applied to desktops
Oversee QA testing of all new laptopdesktop hardware
Oversee the evaluation, testing, and deploying all client facing applications
Assist in managing and resolving tickets in Level 3 support queue
Assist with management and deployment of desktop software and policies.
Basic knowledge of various other IT practices (networking, servers, voice, email)

Required Qualifications

5+ years’ experience managing and supporting desktop engineering services in an enterprise environment
3+ years’ experience managing MECM/CMG in an enterprise environment
Experience developing / implementing standards, processes, and procedures
Experience imaging and supporting Windows desktop operating systems
Experience with quality assurance of images and software deployments
Experience with desktop management tools and concepts
Experience working with software deployment and inventory systems
Experience working with Dell desktop hardware
Experience working with Windows OS operating systems and applications
Experience working with Active directory in a multi-domain forest a plus
Experience with email and mobile device management
Experience working flexible hours and on call 365x24x7
Strong technical knowledge on all supported application & hardware
Strong organizational and analytical skills; oral and written communication skills
Demonstrated ability in independent functioning
Ability to accomplish tasks without supervision
Must possess a positive and professional attitude
Experience working with virtual / remote staff members
Excellent project management skills
Ability to take initiative and lead projects

Preferred Qualifications

Experience working within an Agile and ITIL models
Experience leading multiple cross-functional projects
Working knowledge of Okta and SSO solutions
MECM Certifications a plus

Informasi Tambahan Lowongan Kerja

Tingkat Pekerjaan : Non-Executive
Kualifikasi : Computer/Information Technology, IT-Network/Sys/DB Admin
Pengalaman Kerja : 6 years
Jenis Pekerjaan : Full-Time
Spesialisasi Pekerjaan : Computer/Information Technology, IT-Network/Sys/DB Admin / 508, 193

Informasi perusahaan Pemberi Kerja, DEXCOM (MALAYSIA) SDN. BHD.

DEXCOM (MALAYSIA) SDN. BHD.

Founded in 1999, Dexcom, Inc. provides continuous glucose monitoring technology to help patients and their clinicians better manage diabetes. Since our inception, we have focused on better outcomes for patients, caregivers, and clinicians by delivering solutions for people with diabetes – while empowering our community to take control of diabetes.

Informasi Tambahan Perusahaan DEXCOM (MALAYSIA) SDN. BHD.

Ukuran Perusahaan : 2001 – 5000 Employees
Waktu Proses Lamaran : 28 days
Industri : Manufacturing / Production
Tunjangan dan Lain-lain : Dental, Medical, Regular hours, Mondays – Fridays, Casual (e.g. T-shirts)
Lokasi : Penang

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