Lowongan kerja Tawaran Pekerjaan: IT Software Support: PT Intikom Berlian M – majikan.
Jakarta Raya, Dki Jakarta
jobs-id.com 2 hari yang lalu
Information technology Software Support – PT Intikom Berlian Mustika IT Software Support PT Intikom Berlian Mustika
Min 1 year (Staff (non-management & non-manager))
Indonesia – Jakarta Raya JOB DESCRIPTION Listing description
Providing assistance and support for incoming queries and issues with systems, applications, software. Respond to client queries, isolate problems, and implement solutions.
» Strong working knowledge of computer systems, application and software.
» Good problem-solving, analytical and teamwork.
» Excellent communication and interpersonal expertise
» capability to lgain quickly
» capability to work under pressure Job responsibilities:
» Ask questions to determine nature of problem
» Able to listen patiently to each client’s concerns
» Calmly help solve the incident or problem
» Requires a lot of patience, kindness, and knowledge
» The contact person by providing first level support through taking calls, email, in person, or
through remote access
» Provide support and troubleshooting, ticket routing and escalation to next level
» Running reports and analysing common complaints and problems
» Follow up with clients to ensure issue has been resolved WORK LOCATION View larger map / directions View larger map Address Jl. Kuningan Barat 2 No 11, Jakarta, Indonesia COMPANY SNAPSHOT Average Processing Time More Than 2 Weeks Industry Computer/Information Technology (Software) Website http://www.intikom.com Facebook Fan Page https://www.facebook.com/intikomid Company Size 201 – 500 Employees Working Hours Regular hours, Mondays – Fridays Dress Code Formal (e.g. Shirts + Ties) Benefits Medical, Miscellaneous allowance Spoken Language Bahasa Indonesia COMPANY PHOTOS »
» COMPANY OVERVIEW Vision
Partner to Lead
Moving toward excellence as an admired ICT solution provider, preferred place to build career and contributor of good values to stakeholders
Over the years (more than 20 years) Intikom has become a reliable Information technology resources for the clients in keeping them ahead in the industry and makes Intikom a partner to lead. It’s reputation is gained through the long process and the commitment of it’s management to be focused in Information technology business.
PT. Intikom Berlian Mustika was incorporated in April 1990. In April 1990 Intikom has signed Enterprise Standing Order (ESO) with USI-IBM , and become IBM Business Partner since 1993. Since then, Intikom also become a business partner for other world leading Information technology companies such as Cisco Systems Inc., Hewlett-Packard, Wincor Nixdorf and Microsoft.
Intikom works in partnerships with the world’s leading companies to provide a comprehensive range of Information technology services and products for a broad client base. Its main services and products are consultancy, software customization & implementation assistance, education & training, software and hardware, system integration, e-commerce, networking and maintenance.
» IBM, as Official IBM Business Partner since 1993
» Cisco System, as Cisco Premier Partner since 2001
» Lexmark, as Lexmark Business Partner since 2004
» HP, as HP Business Partner since 2005
» Wincor Nixdorf, as Wincor Nixdorf since 2008
» Microsoft, as Microsoft Certified Partner since 2008
» Lenovo, as Lenovo Business Partner since 2010
» Trend Micro, as TrendMicro Affinity One Partner since 2010
» ACER, as Acer Corporate Service Partner since 2011
» HP, as HP Gold Partner since 2011
» Fujitsu, sebagai Fujitsu Select Partner sejak 2011
» FIS, sebagai FiSGlobal Business Partner sejak 2012
» Huawei, sebagai Huawei Business Partner sejak 2012
Service Points :
To support our clients accros Indonesia, INTIKOM also had Service Point accros Indonesia such follow :
– Medan – Pekanbaru – Padang – Jambi – Palembang – Bandar Lampung – Jakarta – Bandung – Semarang – Yogyakarta – Solo – Surabaya – Madiun – Malang – Surabaya – Denpasar – Kupang — Pontianak – Balikpapan – Banjarmasin – Manado – Palu – Makassar – Manokwari
FOLLOW US At Twitter @intikom_carrers for update
Facebook Page : http://www.facebook.com/intikomberlian WHY JOIN US? » Attractive income coupled with benefit package and real carrer opportunities
» A mature Information technology Company with wide variety of Information technology Services where person can maximize their potential
» Part of Big Business Group (SALIM Group) and yet Friendly working Environment
» Training Program and Skill Development
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